Ridhoi, Rio, and Jiwangga Hadi Nata. “Analysis Gamification and Booking Apps to Customer Experience at 5 Star Hotel in Indonesia”. Journal of Tourism and Creativity 9, no. 1 (May 13, 2025): 1–12. Accessed August 19, 2025. https://jtc.jurnal.unej.ac.id/index.php/tourismjournal/article/view/50055.